Our contact details
Name: Sona Heat and Plumb Ltd
Address: 10A Castle Meadow, Norwich NR1 3DE
Phone Number: 07894 915155
What type of information we have
We currently collect and process the following information:
- Name
- Phone number
- Email address
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To answer any queries you may have when contacting us via our contact form.
- To answer any queries you have when using our specific quote form.
What we do with the information we have
We use this information to reply to your original form submission.
- We do NOT share this information with any other organisation.
- We do NOT use this information in marketing campaigns.
How we store your information
Your information is securely stored on an email server.
3rd Party Services
This website uses some third party services…
reCAPTCHA
This site is protected by reCAPTCHA (a service to help block spam contact form submissions) and the Google Privacy Policy and Terms of Service apply.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
